Comments in Salesforce contact email address

According to https://help.salesforce.com/articleView?id=000321158&type=1&language=en_US&mode=1, Salesforce supports comments in email addresses

Comments – denoted by matched parentheses – are allowed in the domain
as well as in the local-part. Comments in an email address are ignored
when sending email; for example, john.doe@(comment)example.com, and
john.doe@example.com(comment) are both equivalent to
john.doe@example.com.

This does not seem to be the case as this procedure can be seen failing with the error “You have entered an invalid format.” on the following screenshot(here I am assigning this email address to a Contact):

Error message

This example was copy-pasted straight from the Salesforce help article, so it should be sufficient to demonstrate the inoperability of this functionality. I also tested placing comments before the @ and after the @ and before the domain name — all options failed.

I understand that this functionality is quite niche and largely more weird and unintuitive than helpful, however I believe it would help me solve an on-going production issue, so I’m a bit baffled as to how this RFC approved format seems to not be accepted in this field.

Answer

Attribution
Source : Link , Question Author : Andrey Osh , Answer Author : Community

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