I have going through the documentation and can’t find any clear information on setting up a fa ll back queue.
Example: In a French support page, if no French agents are available to chat and English agents are available, display a button indicating that English agents are available and give the option to the user to launch an English chat.
Has anyone worked on something like this?
This turned out to be very simple.
liveagent.showWhenOnline(‘buttonid’,document.getElementById(‘button container id’));