Organization-Wide Email Address – Display name non English

I just added a extra email address in my Organization-Wide Email Address.

When I add non-english characters in the Display name field and send a test email the display names shows up as “???????” in the email.

The same things happens with my email Signature.
I am trying to use Chinese Characters.



After looking at all the settings I finally found the correct setting.
You have to change the actual Salesforce User`s Email encoding setting.

Administration Setup >> Manage Users >> Add or edit users and set user quotas >> USERNAME >> EDIT >> Email Encoding

Source : Link , Question Author : user1287874 , Answer Author : user1287874

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